Removing an Instagram account from Manychat is a straightforward process, but it’s important to do it correctly to prevent any interruptions in your workflows.
Here are two common situations when you might want to remove Instagram from Manychat:
- You want to replace the current Instagram account with a different one
- You no longer have access to this Instagram, but it still appears in your Manychat account
Please note that you can also disable the Instagram account instead to temporarily pause your Instagram channel.
You want to replace the current Instagram account with a different one
In this case, go to Settings > Instagram, scroll down to the bottom of the page and click Remove to completely disconnect the Instagram from the associated Manychat account.
⚠️ Important: Once the page is removed, all your Instagram contacts will be deleted from Manychat.
You no longer have access to this Instagram, but it still appears in your Manychat account
There’s a quick solution for this situation: simply leave the Manychat account to which the Instagram in question is connected. To do this, go to Settings > General, scroll to the bottom, and click the Leave button to remove yourself from the account.
Once done, the account will no longer appear in your list of Manychat accounts. If you're the account owner, be sure to transfer ownership to another admin before leaving the account.
Disable the Instagram account to temporarily pause the Instagram channel
If you just want to temporarily pause your Instagram channel and all its automation, you can choose to disable the page rather than remove it entirely. Don’t worry, your contacts and automations won’t be deleted.
You can easily reactivate the Instagram channel by reconnecting the page whenever you’re ready.
If you're encountering any unusual issues, please contact our Support Team.