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Add a link to the automation, contact, chat or any other Manychat component you're having issues with, for example, https://manychat.com/fb1235678/section/feature123
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How does the issue impact your current business operations? Minimal = My request is informational in nature, and its resolution will not directly impact current business operations. Moderate = This issue slows me down, but can be worked around; Major = This is slowing me down significantly, and I don't have a workaround; Critical = I'm completely unable to continue business as usual; the issue impacts a primary business function;