If you need to transfer ownership of your Manychat account connected to either Facebook Messenger or Instagram, you need to first grant access to your Facebook Business page.
⚠️ Please note that lacking the necessary permissions for the Facebook Business page in accounts with Messenger or Instagram channels may disrupt automations. We recommend that the Manychat account owner has full permissions for the Facebook Business page.
Follow these steps to grant the necessary permissions on Facebook:
1. Open the Facebook Page connected to your Manychat account and navigate to Settings & Privacy > Settings:
2. Click on Page Setup > Page Access:
3. Next to People with Facebook access, click Add New.
4. Use the search bar to find the person you want to grant access to.
5. Click Give Access to complete the process.
You can then proceed with transferring ownership of your Manychat account.