In this article, you will learn how to set up the Kit integration with Manychat. Kit is a powerful email service provider designed to help creators and businesses market and sell their products or services online. Whether you create digital or physical products, offer services, build software, or manage ads, sponsorships, or affiliate marketing, Kit has you covered. 

By integrating Manychat with Kit, you can streamline your marketing efforts with automated actions such as managing email lists, updating contact details, and tracking subscriber activity. This integration allows you to drive conversions and enhance engagement across your channels.

Here are the key actions available with the Manychat + Kit integration:

• Add contact to form: Adds a contact using their email address to one of your Kit forms and updates the contact's Kit fields.
• Add contact to sequence: Adds a contact using their email address to one of your Kit sequences and updates the contact's Kit fields.
• Add tag: Assigns a specific tag to a contact within Kit for easier organization and segmentation.
• Get contact's data: Retrieves the data of a single contact using their email address and updates this information in the contact's Custom Fields.

This integration empowers you to automate and personalize your workflows, making it easier to connect with your audience and achieve your marketing goals.

Setting up Kit integration

1. Log in to your Kit account.
2. Click on the name of your account.
3. Select Settings from the dropdown.
4. Head to the Developer tab.
5. Locate the API Secret section.
6. Press the Copy button to copy your API Secret. Make sure to save the API Secret somewhere safe, as you won’t be able to view it later. If you lose this API key, you'll need to generate a new one. 
7. In Manychat, navigate to Settings > Integrations and scroll down to locate the Kit section.
8. Paste your API Secret and click the Connect Kit Account button. Note that you won’t be able to finish the connection until you enter the API Secret.
9. To complete the integration, select the Email Field — either a system field or a custom field in Manychat that contains the contact’s email. This field’s value will be sent to Kit to create a contact. If a contact with such an email already exists in Kit, it will be identified by this email address.

💡 You can unlink your Kit account anytime with the Disconnect button.

Adding a Kit action to your automation

To add a Kit action to your automation, you'll need to set up an automation in Manychat where you collect the contact’s email and save it to a system or a custom field.

⚠️ Note: If you don’t collect an email or the user doesn’t provide one, the field will remain empty, and no data will be passed to your Kit account.

1. Add an Action step to your automation.
2. Select one of the available Kit actions.

⚠️ Note: Make sure to select the same field in the action block as the one you have set in the integration’s settings. Otherwise, the data will not be transferred correctly. Be cautious not to confuse the system field Email with a custom field Email you may have created.

Available actions

Add Contact to Form

This action subscribes a contact from Manychat to the selected Kit form.

1. Create a form in Kit and publish it. Otherwise, it won’t be available for selection in the Manychat action.
2. Switch back to your Manychat account, and add an Add Contact to Form action to your automation.
3. Choose the Kit form you want to use.
4. Select the field you wish to transfer. You can also create more fields in Kit to pass the extra user information.
5. Test your automation to ensure the integration is functioning correctly. Once successful, a new contact will be added to a Kit form.

Add Contact to Sequence

This action subscribes a contact from Manychat to the Kit sequence.

1. Create a sequence in Kit.
2. Go back to Manychat, and add an Add Contact to Sequence action to your automation.
3. Choose the Kit sequence you want to use.
4. Select the field you wish to transfer.
5. Save the changes and set the automation live. Once a contact passes through the action, it will be added to a Kit sequence.

Add Tag

This action adds a selected Kit tag to the contact.

1. Create a tag in Kit.
2. Go back to Manychat and add an Add Tag action to your automation.
3. Select the tag you wish to assign.
4. Test the automation. Once a contact interacts with the action, a new tag will be assigned to them in Kit.

Get the Contact’s data

This action returns data for a single contact by email address and processes it to the contact's custom fields.

1. Add a Get Contact’s data action to your automation.
2. Correspond the Kit fields with the custom fields in Manychat.
3. Save the action and set the automation live. As soon as the contact reaches the action, the data from the Kit fields will appear in the selected custom fields in Manychat.

Troubleshooting

If you're encountering issues with the Kit integration and data not being passed as expected, follow these steps to troubleshoot:

• Reconnect the integration: Navigate to Settings > Integrations > Kit, and click the Disconnect button to remove the connection. Wait for 10 minutes, then reconnect by following the integration steps again.
• Recreate the action step: Reconfigure the action step in your automation to ensure it's set up correctly.
• Create a new automation: Set up a new automation from scratch and test if the issue persists.
• Check account logs: Review your account logs for any error messages that might indicate the cause of the problem:

For questions related to specific forms or your Kit account, contact Kit support for assistance.

If the issue persists within Manychat, please contact our Support Team.