The Manychat Online Community is an open space for all Manychat users. It’s designed as a central hub to support you throughout your product journey and to foster a strong, collaborative network. Inside the community, you’ll find:
- General and product announcements
- A general Q&A, plus dedicated pages in Portuguese and Spanish
- Tips & tricks
- Events and network opportunities
- Collaborative ideation and feature requests
To make it easy, we’ve gathered some of the most common questions we hear and answered them here, each pointing you directly to the right place in our community to learn, connect, and contribute.
What’s the best place to connect with other users in the Manychat ecosystem?
Our Community is the go-to hub. It’s where users share experiences, ask questions, and learn from each other. Join us to exchange ideas and grow alongside peers.
I love attending and speaking at industry events. Can I get involved through Manychat?
Absolutely! Our community is where we announce upcoming events, showcase speaking opportunities, and highlight key takeaways. Whether you’re speaking or attending, you’ll stay in the loop by being part of the community. If you have a talk topic in mind, submit it here and we’ll be in touch!
Where can I find practical tips & tricks for getting more out of Manychat?
In our community, users like you regularly share their favorite tips & tricks. From advanced automations to quick wins you can apply right away. It’s one of the fastest ways to learn directly from others and share your best practices.
Can I learn from other users and get peer support if I’m stuck?
Yes! The community is built around peer support. You can ask questions in our Q&A page, share experiences, and learn from other users who’ve been in your shoes. Our experienced community moderators are always ready to guide you, and you’ll also find dedicated Q&A sections in Spanish and Portuguese, making it easier to connect and get answers in the language that feels most comfortable for you.
Where do I find official product announcements?
We post all important product announcements in the community first. By joining, you’ll always be up to date on the latest features, improvements, and updates.
I have ideas for new features. Where should I share them?
The best place to share product ideas is inside our community in our ideation portal. Your suggestions help shape the roadmap, and you can also see what other users are asking for.
When should I contact Manychat Support or ask the Community?
The Manychat Online Community is where users connect, share expertise, and learn from one another. Here you can get help from fellow community members, exchange ideas, and share your own know-how to help someone else. Our dedicated community moderators are also always there to guide and share their knowledge.
If you need official, in-depth assistance, such as with billing, login, or technical issues, please start by checking the Help Center or submitting a ticket to the Manychat Support team.
⚠️ Avoid double-posting: If you’ve already created a community topic, there’s no need to open a support ticket for the same question (and vice versa). Keeping everything in one place helps you get faster, clearer answers.