Take full control of your Manychat subscription from your phone. The mobile app gives you access to three plans — Free, Essential, and Pro — so you can subscribe and manage your billing on the go.
| ⚠️ Mobile subscriptions are available only for new users subscribing through the Apple App Store. Payment and billing management are handled directly in the App Store. |
Plans and features
The Manychat mobile app offers three plans: Free, Essential, and Pro. Whether you're just starting out or managing a fast-growing audience, there's a plan for you.
Free
Just getting started? The Free plan lets you explore Manychat at no cost. Set up your first automations, connect your channels, and see what's possible before committing to anything.
- Active Contacts: Up to 25 per month
- Users & Inbox: 1 user, 1 Inbox seat
- Channels: Up to 2 (Instagram, TikTok, Facebook Messenger, or Telegram)
- Automations: Up to 4 live at a time
💡 Try automations that reply to comments, welcome new followers, or answer common DMs. Great first builds to get a feel for the platform.
| ⚠️ A "Powered by Manychat" message appears when you first contact someone. Upgrade to a paid plan to remove it. |
Essential
Growing your audience and ready to turn followers into leads? The Essential plan gives you the tools to build real funnels, not just auto-replies. Comes with a 14-day free trial and monthly or yearly billing.
- Active Contacts: Up to 250 per month
- Users & Inbox: 2 users, 1 Inbox seat
- Channels: Up to 2 (Instagram, TikTok, Facebook Messenger, or Telegram)
- Automations: Unlimited. Capture emails and phone numbers, tag contacts, sync leads to Google Sheets, and more.
Pro
Managing a large, fast-growing audience? The Pro plan is built for scale. Handle thousands of conversations, sell through DMs, and keep your Inbox organized without losing the human touch. Comes with a 14-day free trial and monthly or yearly billing.
- Active Contacts: Up to 2,500 per month
- Users & Inbox: 3 users, 2 Inbox seats (up to 3 total; additional seats cost $25 each)
- Channels: Up to 3 (Instagram, TikTok, Facebook Messenger, or Telegram)
- Automations: Unlimited. Everything available in Essential, plus custom Inbox labels and rules to prioritize high-volume conversations.
- AI features: Build AI-powered automations on the web version of Manychat and manage them directly from the mobile app.
How to subscribe to a new plan or upgrade your subscription from your mobile app?
- Open your Manychat mobile app.
- Tap the Settings icon in the upper-right corner of the screen.
- There, you can see your current plan next to your account name.
- Tap Upgrade Plan.
- Next, tap Upgrade Plan again to switch to the plan selection page.
- Select the plan you want to upgrade to, then choose the billing cycle: monthly or yearly.
- Tap Upgrade to Essential or Upgrade to Pro to confirm.
- Complete the payment using Apple Pay or a card linked to your Apple account.
You're all set. Your new plan is active immediately after the payment is processed.
| ⚠️ Payment is handled through the Apple App Store. Subscription management, invoices, and cancellations are all managed from your App Store account. |
Manage your subscription in the Apple App Store
Since your subscription is handled through the Apple App Store, billing management happens outside of Manychat. You can find your invoices, cancel your subscription, or request a refund directly from your Apple account.
- Invoices: View and download your billing history in your App Store purchase history.
- Cancellation: Cancel your subscription at any time from your Apple Account subscriptions page. Your plan stays active until the end of the current billing period.
- Refunds: Refund requests are handled by Apple, not Manychat. Read more about it here, or submit a request directly through Apple's Report a Problem page.
💡 Need more help? Visit Apple's billing and subscriptions support page for a full overview.
FAQ
How do I know if I subscribed through the app or the website?
Check where you made your purchase. If you subscribed inside the Manychat mobile app, your subscription was processed through the Apple App Store. If you subscribed on manychat.com, you have a web subscription. You can verify this by checking your Apple Account for an active Manychat subscription.
Where and how do I manage my subscription, payment method, and cancellation?
All subscription management for mobile subscribers — including payment method changes and cancellations — is handled through the Apple App Store, not inside Manychat. To cancel, go to your Apple Account subscription settings and cancel from there. Your plan stays active until the end of the current billing period and will not renew after that.
Can I switch from a mobile subscription to a web subscription?
Yes, but not right away. You need to cancel your App Store subscription first and wait until the current billing period fully ends. Once it does, go to manychat.com and purchase a new subscription there. The switch does not happen automatically, and support cannot transfer your subscription between platforms.
What happens if I have a monthly vs. annual subscription when switching?
Either way, you need to wait until the current billing period ends before purchasing a web subscription. For monthly subscribers, that means waiting until the end of the current month. For annual subscribers, that means waiting until the end of the current annual term.
Why are WhatsApp, Email, and SMS not available on my plan?
These channels are not available on mobile in-app subscriptions due to App Store restrictions. This applies both inside the Manychat app and on the web for as long as your account is on a mobile subscription.
What channels are available on each mobile plan?
Each mobile plan gives you access to Instagram, Facebook Messenger, TikTok, and Telegram. The difference is the number of channels you can connect: up to 2 on the Free and Essential plans, and up to 3 on the Pro plan.
What are Active Contacts?
Active Contacts are the people you interact with during a billing period through automations or DMs, regardless of how many messages are exchanged. Every plan has a monthly Active Contact limit, even on a yearly subscription.
What happens when I reach my Active Contact limit?
Your Active Contact count resets on your billing date each month, including on yearly subscriptions. Once you reach the limit, automations stop working for any new contacts above it — but continue working normally for all contacts within the limit.
For example, on the Essential plan with a 250 Active Contact limit: once you hit 250, automations will not trigger for contact 251 and above, but will continue running for contacts 1–250 for the rest of the billing period.
If you're hitting the limit regularly, consider upgrading to a higher plan or switching to a web subscription for more flexibility.
⚠️ Due to Apple App Store policies, contact averaging is not available on mobile subscriptions.
Why is the price different on mobile vs. the web?
Prices on the mobile app may differ from web prices due to platform-specific pricing rules and regional taxes applied by Apple. The final price you see in the App Store is determined by Apple based on your location.